Patient’s Rights

Rights of the Patient

  1. All patients have the right to be treated with dignity and respect and to expect their family/friends who accompany them are treated with dignity and respect.
  2. All patients have the right to a safe environment, and to receive safe care rendered under the direction of the Augusta Endoscopy Center Medical Director and Nurse Manager (RN)
  3. All patients have the right to obtain a second opinion from another physician prior to agreeing to treatment by the Augusta Endoscopy Center physician.
  4. All patients have the right to be communicated within a way that they will understand.  Patients have the right to use an interpretor.
  5. All patients have the right to information regarding their diagnosis, treatment, cost, and prognosis.  If it is medically advisable to withhold this information from the patient, a legally authorized representative should have the right to the information.
  6. All patients have the right to know the names and professional status of members of the Augusta Endoscopy Center staff that will be responsible for their pre-, intra-, and post-procedure care.
  7. All patients have the right to refuse treatment to the point where legal measures intervene.  If the patient refuses treatment that would jeopardize his/her health or safety, he/she has the right to be advised of this jeopardy, and the attending physician has the right to terminate treatment after reasonable notice has been given.
  8. All patients have the right to a formal written informed consent acceptance form.
  9. All patients have the right to know when an experimental procedure, treatment, or item is to be used on them.
  10. All patients and their accompanying adult have the right to know where and why they are to be transferred to another facility if emergency situations arise and transfer becomes necessary.
  11. All patients have the right to an itemized statement and an explanation of all charges and services.
  12. All patients have the right to expect their care to be given without regard to their race, creed, sec, or national origin.
  13. All patients have the right to converse with or be seen by any person not affiliated with the Augusta Endoscopy Center who is involved in their treatment, insurance filing, medical records, or other related clinical treatment activities performed in the Augusta Endoscopy Center or the clinical practice that owns and operates the Augusta Endoscopy Center.
  14. All patients have the right to request an explanation of any applicable policies, expectations of patients, and means of handling complaints.
  15. All patients have the right to expect that any discussion of their care will be handled discreetly and only between Augusta Endoscopy Center or clinical office staff members involved with their care, or ancillary personnel who need to be involved.
  16. All patients have the right to expect their medical and surgical records be held in strict confidentiality.  they have the right to obtain a copy of their record or to receive prior opportunity to approve the release of all or portion of their record to outside institutions or individuals.
  17. All patients have the right to expect privacy when being questioned or examined.
  18. All patients have the right to expect the means of payment and other financial arrangements to be held in strict confidence by Augusta Endoscopy Center and clinical office staff.
  19. All patients have the right to file a complaint/grievance with the Augusta Endoscopy Center Medical Director and Nurse Manager (RN) by calling (706) 863-9735.

Disclosure Statement & Grievance Contact Information

How Uncomfortable is a Colonoscopy?

Testimonials

Thank you to all the staff members that made my first experience having this done as pleasant as possible. I appreciate your care and concern and have friends that I will recommend call your office ….be blessed.

 

Contact Us

Augusta Endoscopy Center
393 N Belair Road
Evans, GA 30809
(706) 863-9735
(706) 650-7825 Fax

Gastroenterology Consultants of Augusta, PC
393 N Belair Road
Evans, GA 30809
(706) 868-0104
(706) 650-7825 Fax

University Downtown Office
820 St. Sebastian Way, Suite 5B
Augusta, GA 30901
(706) 722-2400
(706) 724-3211 Fax